HOW DOES THIS ALL WORK?
Bookieboo is a monthly subscription service, meaning that unless you cancel ahead of time, your subscription will each month.
We ship out our boxes mid-month, so to allow a buffer to pack and send boxes, you must order before the 10th of the month to receive that month's box. If you order after the 10th, you will receive the following month's box.
HOW OFTEN WILL MY SUBSCRIPTION BE RE-BILLED?
Subscriptions auto-renew on the 1st of each month for that month (ie., charged on 1st December to secure the December box). If you need to cancel your subscription, please do so before the 1st as renewals are non refundable. If you purchased a gift subscription, it will not renew at the end of the prepaid period.
CAN I GIVE A SUBSCRIPTION AS A GIFT?
Of course! Simply choose one of our Prepaid Gift Subscriptions. These will not renew at the end of the prepaid period. Alternatively, if you'd like to gift an ongoing monthly subscription, simply select a normal Monthly Recurring Subscription and add a gift message or order note so we include a card with the first box.
WHEN WILL I RECEIVE MY BOOKIEBOO BOX?
We ship our boxes out mid-month, always before the 20th.
HOW MUCH IS SHIPPING?
For tracked shipping Australia-wide, we charge a flat $9.90 fee per box. This will be either a courier service or Australia Post, depending on where you live - i.e., some more remote or regional locations are too expensive for courier. The cost of shipping is now built into the subscription fee.
HOW DO I CANCEL MY SUBSCRIPTION?
You can pause, skip, or cancel your subscription by logging into your account! Or if you'd prefer, simply send an email to firstname.lastname@example.org and we'll sort it out for you! Of course we would love your feedback about how we can improve.
WHAT COMES IN EACH BOX AND HOW MANY BOOKS WILL I RECEIVE?
Each Bookieboo box comes with 2-3 books and a Parent Guide to help you get the most out of your books. The Parent Guide includes language concepts, suggested discussion topics, and activities for each book. There are 2-3 sturdy board books in the Bitty Box, 2 beautiful hardcover picture books in the Biggie Box, and 1 board book + 1 hardcover picture book in the Family Box.
WHAT IF I ALREADY HAVE ONE OF THE BOOKS?
Although we try to source new and local books, from time to time you may have stumbled across a book before us! Just send an email to email@example.com and we'll credit you $5 off your next month's subscription. We'd love for you to share the love and gift the book to someone else!
DO YOU OFFER INTERNATIONAL SHIPPING?
At this stage we only offer shipping within Australia, but we plan to expand to New Zealand and beyond in the near future!